Kelly's school is in Philadelphia and is led by Principal Kelly Espinosa, who manages operations while prioritizing instructional leadership. The school focuses on developing high-achieving learners and improving teacher effectiveness. Kelly collaborates with instructional coaches Melanie and Marc to support teacher development throughout the building.

Kelly is required to complete four teacher evaluations weekly, but finds the process time-consuming and frustrating, taking at least 30 minutes per evaluation plus additional time for coaching plans. Her role is complicated by constant interruptions throughout the day, as she juggles being "head of instruction" while also handling operations, facilities, and various student needs, making it nearly impossible to find uninterrupted time for thoughtful evaluations. "I literally will do everything else to avoid typing them up. I can't stand it. It's the least favorite part of my job," explained Kelly when describing her evaluation process.

SwiftScore's Eval tool helped Kelly quickly transform observation notes into comprehensive teacher evaluations with minimal editing. The system converts observation notes into detailed evaluations aligned with school priorities, generates specific feedback including "glows" (strengths) and "grows" (areas for improvement), creates actionable coaching plans with specific steps for teacher improvement, and stores evaluation data to track teacher growth over time.